Shipping


*Our priority in the current situation is ensuring everyone’s safety, and we want to assure you that we’re closely following advice from the government. Delivery times may take a little longer, but we will do our best to ensure your order arrives as quickly as possible. We appreciate your support at this time.*

Our business hours are Monday – Thursday 9:30am – 4:30pm, excluding Bank Holidays. We are a family run business and we ship everything from our UK based warehouse in Devon. We aim to process your order in 3-5 days.
Occasionally on big orders the cost of delivery is calculated wrong as the weights are added together to make up the postage cost. If you feel you have been charged wrongly for delivery please give us a call or drop us an email to hello@folkinteriors.com.
Standard Postage £4.99
We use Royal Mail or an appropriate Courier for the shipping of the majority of items we stock. Our standard service is 48 hours Tracked. Please allow 3-5 working days from your receipt of your dispatch notification. This notification will come from the carrier and include tracking details. Our postage charges are calculated by weight. If your item is small enough to use a less expensive tracked service we shall do so, and refund you the difference if applicable. If you place a large order that exceeds normal limits the postage may default to that of a large or couriered item. Please contact us if you have any queries regarding this. We will contact you by email if there are any issues or changes regarding your order or delivery.
Speedy Shipping £6.99
If you need your order by a certain date please let us know, either email or call, and we will do our best to have it with you in time. We may need to charge an additional fee for this service to upgrade your shipping to 24 hours Tracked (1-2 days).
Large Item postage £varies
Items that exceed the standard postage limits will be charged at the large item postage weight. We use Parcelforce, DPD or an appropriate Courier for the shipping. Shipping charges for these items will be calculated at checkout. We will advise you of any additional charges, for larger or heavier items, that haven’t been calculated at check out before posting them. If in doubt, please get in contact and we will provide you with a quote.
Couriered/Furniture £50
A courier service is used for the shipment of furniture items or those of a particularly delicate nature.
Our independent Courier (Octologistics) collects from us weekly on a Sunday. If an order has been placed by 1pm on Thursday, and we have the item in stock, we will book the order on to that weekend’s collection. After this time the item will be collected the following week.

Once your order is booked in with our courier they will be in touch with you to arrange a suitable delivery date/time. Their usual delivery route is from our warehouse in Devon, to London and then up north and on to Scotland by Friday. They only travel to the South East every two weeks. Most of the larger items are in stock unless stated in the description. Our larger furniture items, such as sofas, are ordered from Europe and can take 2 weeks to reach our warehouse in Devon before we can check and dispatch (this may take a little longer at the moment due to Brexit and the global pandemic).
Mathy By Bols and Pallet Furniture £70
All Mathy by Bols Beds and items too heavy for a courier which are safer transported on a pallet will arrive on a pallet delivery. This is a curbside delivery and the pallet will be unloaded from a large wagon but not brought into the house. The driver is not insured to bring goods inside so this will be your responsibility. Please advise us of any access issues to your property at hello@folkinteriors.com
Scottish Highlands and Islands
Shipping costs and availability may vary to these areas due to access restrictions. Please contact us
for further information before placing an order.
International postage: £varies
*Please contact us before placing an order*
We cannot offer any guarantees on international postage times and Customs Charges. Unfortunately
things are still unclear because of Brexit.

Product Descriptions
If you need further information about a product before ordering then please do not hesitate to contact us. We are happy to provide fabric sample swatches for furniture items.
hello@folkinteriors.com
01364 642410
Mobile Katy 07970096672